{"id":359,"date":"2024-09-04T15:27:18","date_gmt":"2024-09-04T18:27:18","guid":{"rendered":"https:\/\/homologa.ufpr.br\/agtic\/\/?page=359"},"modified":"2024-09-27T17:12:44","modified_gmt":"2024-09-27T20:12:44","slug":"servicos-de-tic","status":"publish","type":"page","link":"https:\/\/homologa.ufpr.br\/agtic\/servicos-de-tic\/","title":{"rendered":"Servi\u00e7os de TIC"},"content":{"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:35% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/07\/Redes-1.png\" alt=\"\" class=\"wp-image-548 size-full\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Aqui voc\u00ea encontra conte\u00fados relacionados aos servi\u00e7os de TIC ofertados pela AGTIC.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#ecf5fa\">\n<h4 class=\"wp-block-heading has-text-align-center\"><img decoding=\"async\" class=\"wp-image-1688\" style=\"width: 300px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Infraestrutura-de-redes-1.png\" alt=\"\"><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A Ag\u00eancia de Tecnologia da Informa\u00e7\u00e3o e Comunica\u00e7\u00e3o (AGTIC) \u00e9 a unidade respons\u00e1vel pelo projeto, instala\u00e7\u00e3o, manuten\u00e7\u00e3o e a readequa\u00e7\u00e3o de toda a infraestrutura de rede da UFPR \u2013 cabeamento horizontal, vertical, externo e de rede sem fio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Rede UFPR possui cerca de&nbsp;<strong>32.000 pontos de conectividade<\/strong>, al\u00e9m das interconex\u00f5es de fibras \u00f3ticas que interligam todas as edifica\u00e7\u00f5es e campi da UFPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Essa infraestrutura \u00e9 dividida em dois grandes grupos. O primeiro \u00e9 o grupo da&nbsp;<strong>rede de Curitiba<\/strong>. Todos os links pertencem \u00e0 UFPR, com parceria com a&nbsp;<a href=\"https:\/\/www.pop-pr.rnp.br\/acoes\/redecomep\/\">REDECOMEP<\/a>, que compreende os seguintes pontos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em><strong>Centro Polit\u00e9cnico<\/strong><\/em>&nbsp;(Setor de Ci\u00eancias Exatas, Setor de Ci\u00eancias da Terra, Setor de Educa\u00e7\u00e3o Profissional e Tecnol\u00f3gica, Setor de Ci\u00eancias Biol\u00f3gicas e Setor de Tecnologia);<\/li>\n\n\n\n<li><em><strong>Bot\u00e2nico<\/strong><\/em>&nbsp;(Setor de Ci\u00eancias Biol\u00f3gicas, Setor de Ci\u00eancias Sociais e Aplicadas e Setor de Ci\u00eancias da Sa\u00fade);<\/li>\n\n\n\n<li><em><strong>Santos Andrade<\/strong><\/em>&nbsp;(Setor de Ci\u00eancias Jur\u00eddicas);<\/li>\n\n\n\n<li><em><strong>Juvev\u00ea<\/strong>&nbsp;<\/em>(Setor de Artes, Comunica\u00e7\u00e3o e Design);<\/li>\n\n\n\n<li><em><strong>Batel<\/strong>&nbsp;<\/em>(Setor de Artes, Comunica\u00e7\u00e3o e Design);<\/li>\n\n\n\n<li><em><strong>Agr\u00e1rias<\/strong>&nbsp;<\/em>(Setor de Ci\u00eancias Agr\u00e1rias; Fazenda Canguiri, em Pinhais; e Fazenda Rio Negro, em Rio Negro);<\/li>\n\n\n\n<li><em><strong>Teixeira Soares<\/strong><\/em>&nbsp;(Setor de Educa\u00e7\u00e3o, Setor de Ci\u00eancias Humanas);<\/li>\n\n\n\n<li><em><strong>Centro<\/strong>&nbsp;<\/em>(Setor de Ci\u00eancias da Sa\u00fade, Setor de Ci\u00eancias Humanas e Setor de Educa\u00e7\u00e3o).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O segundo grupo s\u00e3o as redes que est\u00e3o em&nbsp;<strong>campus externos<\/strong>&nbsp;\u00e0 Curitiba.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em><strong>Setor Litoral<\/strong><\/em>;<\/li>\n\n\n\n<li><em><strong>Campus Centro de Estudos do Mar \u2013 CEM<\/strong><\/em>&nbsp;(Pontal do Sul e Mirassol \u2013 Aquicultura).<\/li>\n\n\n\n<li><em><strong>Setor Palotina<\/strong><\/em>;<\/li>\n\n\n\n<li><em><strong>Campus Jandaia do Sul<\/strong><\/em>;<\/li>\n\n\n\n<li><em><strong>Campus Toledo<\/strong><\/em>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Redes L\u00f3gicas e equipamentos<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Rede L\u00f3gica da UFPR \u00e9 dividida em tr\u00eas setores. Para cada setor h\u00e1 um n\u00edvel de criticidade espec\u00edfico, de acordo com a import\u00e2ncia e impacto que poss\u00edveis problemas causam no conjunto de servi\u00e7os oferecidos \u00e0 UFPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 N\u00facleo da Rede \u2013 N\u00edvel de Criticidade 1;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 Borda da Rede \u2013 N\u00edvel de Criticidade 2;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 Rede Wireless \u2013 Rede UFPR Sem Fio \u2013 N\u00edvel de Criticidade 2;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os equipamentos de N\u00facleo da Rede (core) s\u00e3o respons\u00e1veis pela interliga\u00e7\u00e3o de todo o campus \u00e0 Rede UFPR. O Firewall, adquirido recentemente, protege nossa rede de ataques vindos da Internet e permite a conex\u00e3o da rede sem fio. Os Roteadores, respons\u00e1veis pela comunica\u00e7\u00e3o de toda a rede dentro da UFPR, s\u00e3o os mais antigos (12 anos de utiliza\u00e7\u00e3o, em m\u00e9dia), caros e com maior import\u00e2ncia, pois s\u00e3o esses equipamentos que fazem a liga\u00e7\u00e3o e roteamento, entre as diversas redes da UFPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Borda da Rede (edge) \u00e9 formada por equipamentos de menor porte, de diversas marcas, os quais ligam fisicamente os pontos de redes dos usu\u00e1rios aos equipamentos de core da rede. Nos \u00faltimos quatro anos, houve uma grande atualiza\u00e7\u00e3o destes equipamentos. Em 2016 foram adquiridos 140 switchs e no final de 2017, 235. Por\u00e9m, a maior parte dos equipamentos de acesso \u00e0 rede ainda \u00e9 antiga.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por ser uma novidade dentro da rede da Universidade e estar em ambiente n\u00e3o controlado, a Rede Sem Fio trouxe muita demanda para a equipe da AGTIC nos \u00faltimos anos. O projeto nasceu em 2012 e hoje atende a todos os campi da UFPR. Nos hor\u00e1rios de pico, \u00e0s 11 e \u00e0s 16 horas,&nbsp;<strong>s\u00e3o cerca de 7 mil usu\u00e1rios conectados simultaneamente<\/strong>&nbsp;nas redes sem fio acad\u00eamicas da universidade (eduroam e UFPR_SEM_FIO), o que gera um tr\u00e1fego de at\u00e9 400 Mbits.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Durante o dia, passam por nossa rede sem fio mais de 25.000 usu\u00e1rios.&nbsp;&nbsp;<\/span><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#d7fbed\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1097\" style=\"width: 300px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Icones-site-2-wifi-1.png\" alt=\"\"><\/p>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#d7fbed\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">O que \u00e9 EDUROAM?<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O Eduroam \u00e9 uma rede que visa oferecer acesso \u00e0 internet sem fio aos estudantes, pesquisadores, professores e servidores das&nbsp;<strong>institui\u00e7\u00f5es cadastradas em todo o mundo<\/strong>, sem a necessidade de m\u00faltiplos logins e senhas, formando assim uma rede de confian\u00e7a global.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Presente em mais de 80 pa\u00edses, est\u00e1 tamb\u00e9m na Universidade Federal do Paran\u00e1 em conjunto com a UFPR SEM FIO.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Abaixo listamos os&nbsp;<strong>manuais<\/strong>&nbsp;para a configura\u00e7\u00e3o \u00fanica na m\u00e1quinas e nos smartphones.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Eduroam-para-Android.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Tutorial Eduroam Para Android<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Eduroam-iOS-CAT.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Tutorial Eduroam iOS CAT<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Eduroam-macOS-CAT.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Tutorial Eduram macOS CAT<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/manual-eduroam-windows-10-1.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Tutorial Eduroam Windows 10<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/manual-eduroam-windows-7-ou-8-1.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Tutorial Eduroam Windows 7 e 8<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/manual-eduroam-linux-ubuntu-1.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Tutorial Eduroam Linux (Ubuntu)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Eduroam-esquecer-rede.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Tutorial Esquecer Rede<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Orienta\u00e7\u00f5es para usu\u00e1rios com problema no acesso a UFPR sem fio<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s seguir o tutorial para o seu dispositivo (disponibilizado acima), caso o problema persista, proceder com as instru\u00e7\u00f5es abaixo:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1) Recupera\u00e7\u00e3o de senha do e-mail UFPR<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para recuperar sua senha, acesse o <a href=\"https:\/\/sistemas.ufpr.br\" target=\"_blank\" rel=\"noopener\" title=\"\">Portal de Sistemas<\/a>&nbsp;e clique em \u201c<strong>Recuperar sua senha<\/strong>\u201c. Leia atentamente as instru\u00e7\u00f5es da tela e preencha os campos solicitados. Uma nova senha ser\u00e1 enviada ao seu e-mail alternativo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Obs<\/strong>. Caso n\u00e3o localize o e-mail na caixa de entrada, verifique na caixa de spam ou lixeira (O e-mail poder\u00e1 levar at\u00e9 20 minutos para ser entregue).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2) Recadastramento de e-mail UFPR<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para recadastrar seu e-mail:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>acesse <a href=\"https:\/\/intranet.ufpr.br\/intranet\/public\/recadastramentoEmail!input.action;\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/intranet.ufpr.br\/intranet\/public\/recadastramentoEmail!input.action;<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li>insira o seu login &#8211; que \u00e9 seu e-mail sem o &#8220;@ufpr.br&#8221; &#8211; bem como a senha e as 5 letras do campo azulado, que devem ser informadas em min\u00fasculos, sem espa\u00e7os entre as letras ou no come\u00e7o e no final dos campos;&nbsp;<\/li>\n\n\n\n<li>clique em &#8220;enviar&#8221; e depois &#8220;atualizar&#8221;, sem alterar campo algum.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s seguir essas duas orienta\u00e7\u00f5es tentar nova conex\u00e3o a rede EDUROAM.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ecf5fa\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1648\" style=\"width: 300px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Icones-site-11-Antivirus.png\" alt=\"\"><\/p>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ecf5fa\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Plataforma de seguran\u00e7a com antiv\u00edrus<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Com a finalidade ampliar o n\u00edvel de seguran\u00e7a das informa\u00e7\u00f5es no \u00e2mbito institucional, a AGTIC \u2013&nbsp; Ag\u00eancia de Tecnologia da Informa\u00e7\u00e3o e Comunica\u00e7\u00e3o \u2013 disponibiliza a plataforma de seguran\u00e7a com antiv\u00edrus corporativo para toda a comunidade UFPR. Essa a\u00e7\u00e3o est\u00e1 prevista no Plano Diretor de Tecnologia da Informa\u00e7\u00e3o e Comunica\u00e7\u00e3o&nbsp;<a href=\"https:\/\/bit.ly\/4e8lp3P\" target=\"_blank\" rel=\"noreferrer noopener\">PDTIC<\/a>), e complementa os recursos de firewall para prote\u00e7\u00e3o da rede de dados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Salientamos que a garantia de seguran\u00e7a, na sua totalidade, se d\u00e1 a partir da instala\u00e7\u00e3o da solu\u00e7\u00e3o em todos os equipamentos institucionais.&nbsp;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/bitdefender_v2-1-917x1024.png\" alt=\"\" class=\"wp-image-1630\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Procedimentos de instala\u00e7\u00e3o<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u261b&nbsp;<strong><u>ATEN\u00c7\u00c3O<\/u><\/strong>:&nbsp;Remova qualquer antiv\u00edrus instalado no equipamento, exceto se somente o Microsoft Defender Antiv\u00edrus estiver instalado (Sistema Operacional Windows),&nbsp; e encerre qualquer aplicativo que esteja aberto antes de iniciar o procedimento.&nbsp;Somente o antiv\u00edrus corporativo BitDefender ser\u00e1 permitido nos equipamentos da UFPR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"text-decoration: underline\">N\u00e3o execute como Administrador.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os arquivos de instala\u00e7\u00e3o para os diferentes sistemas operacionais (Windows, Linux e MacOS) est\u00e3o dispon\u00edveis em:&nbsp;<strong><a href=\"https:\/\/bit.ly\/39HmPSZ\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/antivirus.ufpr.br<\/a>.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para acessar o tutorial para a instala\u00e7\u00e3o da solu\u00e7\u00e3o para&nbsp;<strong>Windows,&nbsp;<a href=\"https:\/\/bit.ly\/3MUQNa0\" target=\"_blank\" rel=\"noreferrer noopener\">Clique aqui<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para acessar o tutorial para a instala\u00e7\u00e3o da solu\u00e7\u00e3o para&nbsp;<strong>Linux<\/strong>,&nbsp;<a href=\"https:\/\/bit.ly\/47xxSvo\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Clique aqui<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para acessar o tutorial para a instala\u00e7\u00e3o da solu\u00e7\u00e3o para&nbsp;<strong>MacOS<\/strong>,&nbsp;<strong><a href=\"https:\/\/bit.ly\/3zncgWb\" target=\"_blank\" rel=\"noreferrer noopener\">Clique aqui<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/>\n\n\n\n<p class=\"wp-block-paragraph\">\u261b&nbsp;<strong><span style=\"text-decoration: underline\">ATEN\u00c7\u00c3O<\/span><\/strong>:&nbsp;<strong>Eventuais erros no procedimento de instala\u00e7\u00e3o dever\u00e3o ser reportados via&nbsp;<a href=\"https:\/\/chamados.ufpr.br\/\" target=\"_blank\" rel=\"noreferrer noopener\">Chamado<\/a>, informando o servi\u00e7o Antiv\u00edrus e enviando o print da tela de erro.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#d7fbed\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1804\" style=\"width: 300px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Hospedagem-de-sites.png\" alt=\"\"><\/p>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#d7fbed\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:1500px\">\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Hospedagem de Sites<\/span><\/strong><div style=\"margin: 0px;padding: 0px;font-family: OpenSans, sans-serif;font-size: 16px\"><\/div><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A AGTIC oferece a toda a comunidade o servi\u00e7o de hospedagem de sites\/s\u00edtios. A hospedagem pode ser feita de forma compartilhada, por\u00e9m com acesso controlado por usu\u00e1rio e com acesso restrito \u00e0 sua \u00e1rea privativa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A hospedagem de s\u00edtios pela AGTIC segue as regras estipuladas na \u00a0<strong><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/INSTRUCAO-NORMATIVA-PRASUCOM-N%C2%B0-012023-SITES-UFPR.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Instru\u00e7\u00e3o Normativa PRA\/SUCOM N\u00b0 01\/2023<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para solicitar um dom\u00ednio ou a altera\u00e7\u00e3o de um respons\u00e1vel por subdom\u00ednio, basta usar o sistema \u201c<strong><a href=\"https:\/\/chamados.ufpr.br\/\" target=\"_blank\" rel=\"noreferrer noopener\">Chamados<\/a><\/strong>\u201d e&nbsp;preencher as informa\u00e7\u00f5es necess\u00e1rias em um formul\u00e1rio simples e intuitivo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Caso o solicitante tenha alguma d\u00favida ou precise de assist\u00eancia durante o processo de solicita\u00e7\u00e3o, a equipe de suporte est\u00e1 dispon\u00edvel no ramal 3333, ou no E-mail\/Teams <a href=\"mailto:suporte@ufpr.br\" target=\"_blank\" rel=\"noopener\" title=\"\">suporte@ufpr.br<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ecf5fa\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1781\" style=\"width: 300px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Emissao-de-laudo-tecnico.png\" alt=\"\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Formul\u00e1rio de Laudo T\u00e9cnico para Material de TI: Preenchimento e Procedimentos<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0Este guia se destina a orientar os t\u00e9cnicos no preenchimento adequado do formul\u00e1rio SEI \u2013&nbsp;Laudo T\u00e9cnico para Material de TI, fornecendo informa\u00e7\u00f5es sobre a validade do formul\u00e1rio, procedimentos a serem seguidos no \u201cPOP SATIC 001 \u2013 LAUDO T\u00c9CNICO\u201d e orienta\u00e7\u00f5es para avaliar o estado do material de TI. Al\u00e9m disso, ser\u00e3o esclarecidos os itens que devem constar no campo \u201cLAUDO\u201d, incluindo as categorias de equipamentos: Ociosos, Recuper\u00e1vel, Antiecon\u00f4mico e Irrecuper\u00e1vel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Prazo de validade:<\/strong>&nbsp;O formul\u00e1rio possui um prazo de validade de 30 dias a partir da data de assinatura. \u00c9 importante respeitar essa limita\u00e7\u00e3o temporal, garantindo que as informa\u00e7\u00f5es contidas no laudo reflitam com precis\u00e3o a condi\u00e7\u00e3o atual do material avaliado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. \u201cPOP SATIC 001 \u2013 LAUDO T\u00c9CNICO\u201d:<\/strong>&nbsp;Siga os procedimentos estabelecidos no \u201cPOP SATIC 001 \u2013 LAUDO T\u00c9CNICO\u201d da institui\u00e7\u00e3o, que detalham as etapas a serem seguidas para preencher o formul\u00e1rio. Certifique-se de compreender e seguir todas as diretrizes, incluindo informa\u00e7\u00f5es sobre como coletar dados, registrar observa\u00e7\u00f5es e fornecer as justificativas necess\u00e1rias para cada caso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Avalia\u00e7\u00e3o da garantia do material:<\/strong>&nbsp;Ao preencher o formul\u00e1rio de Laudo T\u00e9cnico, \u00e9 essencial avaliar a garantia do material. Verifique se o equipamento est\u00e1 dentro do per\u00edodo de garantia fornecido pelo fabricante ou se a garantia foi expirada. Isso ajudar\u00e1 a determinar a\u00e7\u00f5es adequadas, como substitui\u00e7\u00e3o\/reparo atrav\u00e9s do per\u00edodo remanescente ou evitar o descarte de materiais ainda em garantia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Campo LAUDO<\/strong>: O campo LAUDO deve ser preenchido adequadamente para refletir a condi\u00e7\u00e3o do equipamento avaliado. Abaixo est\u00e3o os itens a serem considerados:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>a) Ociosos<\/strong>: Use essa categoria para equipamentos em perfeito funcionamento, que est\u00e3o prontos para uso imediato, sem qualquer problema ou necessidade de reparo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>b) Recuper\u00e1vel:<\/strong>&nbsp;Essa categoria se aplica a equipamentos que funcionam, mas apresentam algum problema espec\u00edfico. No campo EXAME, \u00e9 importante evidenciar claramente o problema ou a falha que o equipamento possui, descrevendo-o de maneira precisa e concisa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>c) Antiecon\u00f4mico:<\/strong>&nbsp;Equipamentos que exigem manuten\u00e7\u00e3o onerosa para a institui\u00e7\u00e3o devem ser classificados como antiecon\u00f4micos. Considere fatores como custo de reparo, disponibilidade de pe\u00e7as sobressalentes e tempo necess\u00e1rio para a manuten\u00e7\u00e3o. No campo EXAME, explique os motivos que tornam a manuten\u00e7\u00e3o desses equipamentos invi\u00e1vel do ponto de vista econ\u00f4mico.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>d) Irrecuper\u00e1vel:<\/strong>&nbsp;Essa categoria se aplica a equipamentos cuja recupera\u00e7\u00e3o \u00e9 invi\u00e1vel para a institui\u00e7\u00e3o. Isso pode ser devido a problemas estruturais, obsolesc\u00eancia, falta de pe\u00e7as de reposi\u00e7\u00e3o ou qualquer outro motivo que torne a recupera\u00e7\u00e3o impratic\u00e1vel. No campo EXAME, forne\u00e7a uma explica\u00e7\u00e3o clara e detalhada para justificar essa classifica\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c9 fundamental que todos os t\u00e9cnicos envolvidos no preenchimento do Laudo T\u00e9cnico sigam essas orienta\u00e7\u00f5es.&nbsp;<\/strong>Isso garantir\u00e1 a consist\u00eancia e a precis\u00e3o dos laudos, facilitando a tomada de decis\u00f5es pela institui\u00e7\u00e3o. Al\u00e9m disso, a documenta\u00e7\u00e3o adequada e precisa dos equipamentos avaliados contribui para a gest\u00e3o eficiente dos recursos e a manuten\u00e7\u00e3o adequada do patrim\u00f4nio institucional. Portanto, \u00e9 essencial que os t\u00e9cnicos estejam bem informados sobre os procedimentos e crit\u00e9rios de preenchimento do formul\u00e1rio de Laudo T\u00e9cnico, cumprindo os prazos estabelecidos e fornecendo informa\u00e7\u00f5es claras e fundamentadas para cada caso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/POP-SATIC-001-LAUDO-TECNICO.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Clique aqui\u00a0<\/a><\/strong>para consultar o POP SATIC 001 \u2013 LAUDO T\u00c9CNICO<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/POP-001-SATIC-LAUDO-TECNICO-1024x470.png\" alt=\"\" class=\"wp-image-1788\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#d7fbed\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1793\" style=\"width: 300px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Cassificacao-de-bens-de-TI.png\" alt=\"\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Orienta\u00e7\u00f5es para solicitar autoriza\u00e7\u00e3o de T\u00e9cnico de TI para classifica\u00e7\u00e3o de bens de inform\u00e1tica<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/POP-002-SATIC.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">POP 002 \u2013 AUTORIZA\u00c7\u00c3O PARA CLASSIFICA\u00c7\u00c3O DE BENS DE INFORM\u00c1TICA<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/POP-002-SATIC-1024x902.png\" alt=\"\" class=\"wp-image-1796\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ecf5fa\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1104\" style=\"width: 300px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Icones-site-3-eleicao-online.png\" alt=\"\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Servi\u00e7o de elei\u00e7\u00e3o online ofertado pela AGTIC<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em 2020,&nbsp;a exemplo de diversas outras&nbsp;institui\u00e7\u00f5es&nbsp;que comp\u00f5em o CGTIC \u2013 Col\u00e9gio de Gestores de Tecnologia da Informa\u00e7\u00e3o e Comunica\u00e7\u00e3o das IFES,&nbsp;a AGTIC&nbsp;adotou o Sistema&nbsp;<strong>Helios&nbsp;e-Voting<\/strong>&nbsp;para integrar o servi\u00e7o de vota\u00e7\u00e3o eletr\u00f4nica oferecido pela Ag\u00eancia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esse servi\u00e7o vem para atender as demandas de&nbsp;vota\u00e7\u00e3o&nbsp;online, como&nbsp;elei\u00e7\u00e3o&nbsp;de Diretores de Setor, Coordenadores de Curso e Chefes de Departamento.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Caracterizado como software livre, o sistema&nbsp;Helios&nbsp;apresenta&nbsp;propriedades que possibilitam a sua integra\u00e7\u00e3o com as bases de dados administradas pela AGTIC, permitindo&nbsp;tamb\u00e9m ajustes de interface&nbsp;e documenta\u00e7\u00e3o&nbsp;para adequa\u00e7\u00e3o \u00e0 identidade da UFPR.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outra caracter\u00edstica importante \u00e9&nbsp;o m\u00e9todo&nbsp;de seguran\u00e7a (criptografia&nbsp;homom\u00f3rfica) e&nbsp;de&nbsp;auditoria&nbsp;do voto \u2013 denominada&nbsp;<a href=\"http:\/\/en.wikipedia.org\/wiki\/End-to-end_auditable_voting_systems\"><em>End-to-end voter verifiable \u2013 E2E<\/em><\/a>&nbsp;\u2013&nbsp;oferecendo&nbsp;ao eleitor a garantia de n\u00e3o viola\u00e7\u00e3o do voto e prote\u00e7\u00e3o de sua identidade.&nbsp;&nbsp;&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">O servi\u00e7o oferecido pela AGTIC compreende:<\/span><\/strong>&nbsp;&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Treinamento<strong>&nbsp;para o uso do sistema&nbsp;<\/strong><strong>Helios<\/strong>: s\u00e3o realizadas reuni\u00f5es virtuais apresentando o sistema, simulando todo o processo (desde a cria\u00e7\u00e3o at\u00e9 a apura\u00e7\u00e3o da elei\u00e7\u00e3o);&nbsp;<\/li>\n\n\n\n<li><strong>Ambiente de teste dispon\u00edvel permanentemente<\/strong>: a vers\u00e3o de teste do sistema fica dispon\u00edvel para que o criador da elei\u00e7\u00e3o possa&nbsp;simular a elei\u00e7\u00e3o de maneira a identificar suas particularidades e, eventualmente, esclarecer d\u00favidas;&nbsp;<\/li>\n\n\n\n<li><strong>Padroniza\u00e7\u00e3o para a solicita\u00e7\u00e3o do servi\u00e7o<\/strong>:&nbsp;para garantir que todas as etapas foram cumpridas (tanto pelo solicitante quanto pela AGTIC) foram&nbsp;criados&nbsp;um tipo de processo&nbsp;e um formul\u00e1rio espec\u00edfico&nbsp;no SEI;&nbsp;<\/li>\n\n\n\n<li><strong>Lista de eleitores:<\/strong>&nbsp;a AGTIC disponibiliza a lista de eleitores dispon\u00edveis nas bases de dados da UFPR que s\u00e3o administradas pela Ag\u00eancia, desde que solicitado no processo;&nbsp;<\/li>\n\n\n\n<li><strong>Suporte durante a cria\u00e7\u00e3o da elei\u00e7\u00e3o<\/strong>: a equipe da Coordenadoria de Servi\u00e7os e Infraestrutura&nbsp;est\u00e1 dispon\u00edvel para atendimento quanto \u00e0 utiliza\u00e7\u00e3o do sistema;&nbsp;<\/li>\n\n\n\n<li><strong>Manual do usu\u00e1rio e manual do eleitor<\/strong>: documenta\u00e7\u00e3o com passo a passo para todo o processo \u2013 desde a cria\u00e7\u00e3o at\u00e9 a apura\u00e7\u00e3o da elei\u00e7\u00e3o, bem como orienta\u00e7\u00f5es para o eleitor.&nbsp;<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Como solicitar&nbsp;o servi\u00e7o de elei\u00e7\u00e3o?&nbsp;<\/span><\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1 \u2013 No&nbsp;SEI, abra um processo do tipo&nbsp;<strong>AGTIC: Solicita\u00e7\u00e3o de&nbsp;Servi\u00e7o de&nbsp;Elei\u00e7\u00e3o<\/strong>&nbsp;e inclua o documento&nbsp;<strong>AGTIC: Solicita\u00e7\u00e3o&nbsp;de Servi\u00e7o de Elei\u00e7\u00e3o<\/strong>;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2 \u2013&nbsp;<strong>Leia atentamente<\/strong>&nbsp;as instru\u00e7\u00f5es do documento e o preencha conforme orientado;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3 \u2013 Envie o processo para&nbsp;<strong>PRA\/AGTIC\/CSI<\/strong>, com no m\u00ednimo&nbsp;<strong>15 dias de anteced\u00eancia<\/strong>&nbsp;da data&nbsp;de realiza\u00e7\u00e3o&nbsp;da elei\u00e7\u00e3o.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ATEN\u00c7\u00c3O<\/strong>: A AGTIC informa que&nbsp;<strong>n\u00e3o oferece esse servi\u00e7o para Centros Acad\u00eamicos<\/strong>, uma vez que o sistema instalado na UFPR permite acesso somente para t\u00e9cnicos-administrativos e docentes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Existe uma vers\u00e3o de acesso p\u00fablico, cujo contexto de execu\u00e7\u00e3o e suporte N\u00c3O \u00c9 OFERTADA PELA AGTIC. Para acessar a vers\u00e3o p\u00fablica,&nbsp;<a href=\"https:\/\/vote.heliosvoting.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">clique aqui<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#d7fbed\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#d7fbed\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#d7fbed\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1116\" style=\"width: 200px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Icones-site-4-instalacao-impressoras.png\" alt=\"\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tutoriais de Instala\u00e7\u00e3o Impressoras RICOH<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/instalar-ricoh-curitiba.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Instala\u00e7\u00e3o ROCOH &#8211; Curitiba<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/instalar-ricoh-palotina-e-toledo.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Instala\u00e7\u00e3o ROCOH &#8211; Palotina e Toledo<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/instalar-ricoh-litoral-paranagua.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Instala\u00e7\u00e3o ROCOH &#8211; Litoral Paranagu\u00e1<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/instalar-ricoh-litoral-matinhos.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Instala\u00e7\u00e3o ROCOH &#8211; Litoral Matinhos<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/instalar-ricoh-litoral-cem.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Instala\u00e7\u00e3o ROCOH &#8211; Litoral CEM<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/instalar-ricoh-jandaia-do-sul.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Instala\u00e7\u00e3o ROCOH &#8211; Jandaia do Sul<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/como-instalar-impressoras-no-mac-os-sierra.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Instala\u00e7\u00e3o ROCOH no Mac OS Sierra<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1125\" style=\"width: 200px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Icones-site-5-utilizacao-impressoras.png\" alt=\"\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tutoriais de Utiliza\u00e7\u00e3o Impressoras RICOH<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/He3yhiZwc6A\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (v\u00eddeo completo<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/YQJeDB5l3Yo\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF<\/strong> (apresenta\u00e7\u00e3o inicial)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/U3-DekWtOhU\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (painel de controle)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/2xRzL3zkOas\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (bandejas de papel)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/p8GCAPJPKA8\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (substitui\u00e7\u00e3o do toner)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/cSSXYk5LScM\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (substitui\u00e7\u00e3o da unidade de imagem)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/CghqIO98Soo\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (impress\u00e3o frente e verso)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/b3tFzOgRxP8\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (fun\u00e7\u00f5es de c\u00f3pia)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/yPs2ZQZ7VXw\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (envio para e-mail)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/BW7Ws8IGPJQ\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (envio para a pasta)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/2TmSWiKHZK8\" target=\"_blank\" rel=\"noopener\" title=\"\">Utiliza\u00e7\u00e3o Impressora Ricoh SP4510SF (\u00e1reas de atolamento)<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Para atendimento de problemas com a impressora, desde d\u00favidas, troca de toner, atolamento, erro de digitaliza\u00e7\u00e3o, falha na impress\u00e3o, problemas t\u00e9cnicos e etc., deve-se abrir um <a href=\"https:\/\/chamados.ufpr.br\" target=\"_blank\" rel=\"noopener\" title=\"\">Chamado<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#ecf5fa\">\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1131\" style=\"width: 300px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Icones-site-6-modelo-de-docs.png\" alt=\"\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Modelo de Documentos<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Disponibilizamos alguns modelos de documentos \u2013 elaborados de acordo com as normativas da AGTIC.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Elabora\u00e7\u00e3o de Procedimentos Operacionais Padr\u00e3o \u2013 POP:<\/span><\/strong><br><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/pop-govtic001-como-elaborar-um-pop.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>POP GOVTIC001 \u2013 Como elaborar um POP<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/pop-modelo-1.docx\" title=\"\">POP Modelo<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Elabora\u00e7\u00e3o de Laudos:<\/span><\/strong><br><strong><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/drmti_v2e.docx\" target=\"_blank\" rel=\"noopener\" title=\"\">DECLARA\u00c7\u00c3O RECOLHIMENTO para MATERIAIS de T.I.<\/a><\/strong><br><strong><a href=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/drmti-v2e-exemplo.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">EXEMPLO \u2013 DECLARA\u00c7\u00c3O RECOLHIMENTO para MATERIAIS de T.I.<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#d7fbed\">\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" class=\"wp-image-1136\" style=\"width: 300px\" src=\"https:\/\/homologa.ufpr.br\/agtic\/wp-content\/uploads\/sites\/5\/2024\/09\/Icones-site-7-links-uteis.png\" alt=\"\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Links \u00fateis<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Abaixo, lista de links para acesso a s\u00edtios \u00fateis para a comunidade em geral.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/dados.gov.br\/\" target=\"_blank\" rel=\"noreferrer noopener\">Portal de Dados Abertos do Governo Federal<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/transparencia.ufpr.br\/public\/dadosAbertos\/index.jsf\" target=\"_blank\" rel=\"noopener\" title=\"\">Portal de Dados Abertos UFPR<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.cert.br\/\" target=\"_blank\" rel=\"noreferrer noopener\"><u>CERT.BR \u2013 Centro de Estudos, Resposta e Tratamento de Incidentes de Seguran\u00e7a no Brasil<\/u><\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/sso.gestaodeacesso.sigepe.gov.br\/cassso\/login\" target=\"_blank\" rel=\"noopener\" title=\"\">SIGEPE Servidor (SIGAC)<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.gov.br\/governodigital\/pt-br\/estrategias-e-governanca-digital\/sisp\" target=\"_blank\" rel=\"noopener\" title=\"\">Portal do SISP \u2013 Sistema de Administra\u00e7\u00e3o dos Recursos de Tecnologia da Informa\u00e7\u00e3o<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Aqui voc\u00ea encontra conte\u00fados relacionados aos servi\u00e7os de TIC ofertados pela AGTIC. A Ag\u00eancia de Tecnologia da Informa\u00e7\u00e3o e Comunica\u00e7\u00e3o (AGTIC) \u00e9 a unidade respons\u00e1vel pelo projeto, instala\u00e7\u00e3o, manuten\u00e7\u00e3o e a readequa\u00e7\u00e3o de toda a infraestrutura de rede da UFPR \u2013 cabeamento horizontal, vertical, externo e de rede sem fio. A Rede UFPR possui cerca [&hellip;]<\/p>\n","protected":false},"author":53,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-359","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/homologa.ufpr.br\/agtic\/wp-json\/wp\/v2\/pages\/359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homologa.ufpr.br\/agtic\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/homologa.ufpr.br\/agtic\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/homologa.ufpr.br\/agtic\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/homologa.ufpr.br\/agtic\/wp-json\/wp\/v2\/comments?post=359"}],"version-history":[{"count":89,"href":"https:\/\/homologa.ufpr.br\/agtic\/wp-json\/wp\/v2\/pages\/359\/revisions"}],"predecessor-version":[{"id":691,"href":"https:\/\/homologa.ufpr.br\/agtic\/wp-json\/wp\/v2\/pages\/359\/revisions\/691"}],"wp:attachment":[{"href":"https:\/\/homologa.ufpr.br\/agtic\/wp-json\/wp\/v2\/media?parent=359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}